Persona System (CEO Seung-jae Yoo), a native AI conversation engine company, announced on the 3rd that it signed an MOU with Koscom on the 21st of last month.

Persona System is a native AI conversation engine company that has developed a conversation engine specialized in Korean for 3 years. By using the original technology, the dialogue engine, it can be applied in various areas such as unmanned call centers, chatbots, kiosks, robots, and AI speakers, and is already jointly working on a commercialization project with several large companies.

Existing chatbots learn and use Korean on an English engine, so errors often occur in understanding the intent, and the user feels uncomfortable because the context is not maintained and there is no learning system for response failure. Persona chatbot has strengths such as understanding intention, maintaining context, automatic data generation (NLG), and convenient UI that does not require coding.

In particular, the persona system is suitable for financial institutions and areas with security issues. Since it is a chatbot that can be installed directly on an existing server, it is emerging as an innovative alternative to the existing cloud chatbot, which requires double server construction and double security processing, and the source cannot be modified even to the chatbot's core engine. Another strength is that it is optimized for financial chatbots because it can automatically recognize calls with a mixture of Hangul and numbers. In recognition of its differentiated competitiveness, it attracted VC investment in October.

CEO Yoo Seung-jae said, “Three months after launching the product, we have laid the foundation for growth. With this MOU as an opportunity, we will launch an AI chatbot, an AI kiosk, and an AI-based RPA that can have natural conversations based on machine learning and deep learning beyond a chatbot that only responds to fixed answers.”

Journalist Jo Joo-jun of Electronic Newspaper Internet (jhj@etnews.com)